You’re not in the billing or collections business. You know the wireless business and focus on selling phones, services and accessories. You shouldn’t have to learn the ins and outs of billing and collections. Wireless Agent Services provides you the tools and services to do both, sell more effectively and begin to increase your chargeback recovery.

We provide tools that enable you to review the quality of your data collection process that goes beyond your POS or carrier reports. We provide an online reporting tool for you to review all the data collection quality of your activations performed in any of your stores. You can view from the overall corporate level down to an individual salesperson. This gives you the ability to correct problem situations a few days to a week after the activation transaction occurred as opposed to four to seven months later, when nobody can remember the details and the salesperson isn’t  with the company.

Our tools allow you to identify rogue or non-compliant activations made by a salesperson and correct the behavior prior to some of the more serious problem that can result, like subscription fraud or identity theft actions.