1.   We provide a chargeback management system.

2.   Our Activation Manager (AM) provides for faster activations.

3.   The AM system ensures higher quality data for commission reconciliations.

4.  The AM system satisfies carrier data collection requirements to prevent subscription fraud charges.

5.   The AM system provides for electronic contract collection and fulfills your carrier mandated data retention requirements.

6.   Our Compliance Manager (CM) allows you to monitor each activation for carrier compliance requirements and provide an easy to use management console to identify performance down to the salesperson level.

7.   We provide a FACT Act compliant solution.

Wireless Agent Services provides innovative revenue continuity and document storage solutions.

Okay, now what does that mean?

Let’s explain a little of our background. Wireless Agent Service’s founders were senior members of two large multiple carrier, independent cellular agents, the largest was over 175 locations and in 10 states. The painfully lesson learned from that experience was the EXACT carrier requirements for a contractually valid activation.

The lessons were learned from four different perspectives;

1.      Charges from subscription fraud issues and incomplete or improper documentation that would have prevented such carrier charges;

2.      Unpaid commission disputes due to incomplete or improper documentation;

3.      Lost commission due to invalid chargebacks (chargebacks where the customer is still active under the same line of service) as we were unable to support carrier documentation request for commission reinstatement.

4.      Lost time and money required to collect, file, store and retrieve when necessary the documents required to support the above requirements, not to mention this is also a carrier contractual requirement.

Wireless Agent Service’s document management system is designed to resolve all of these problems in a manner that also reduces the required activation time, and provides your customer with confidence that their private and confidential information is being handled properly and securely. 

None of these issues even consider any former customer recoveries due to an early cancellation that result in a commission chargeback to you. Our process also works to recover your lost commission and or lost equipment fees from customers that failed to fulfill their carrier contract and cause you chargebacks.
 
We pursue this additional revenue stream as well.